Below
you will find our policy regarding personal
information you may be asked to provide when you
register on this web site, or participate in our
online surveys or discussion panels or otherwise
provide personal information on this site. This
includes personal data, e-mail address and other
information specific to you. We respect your privacy
and have put together the following guidelines to
address your concerns and let you know how we hold and
use your personal information.
What we collect and what we use it for
We collect personal information when you register with
us and when you use our services and the panels and
surveys on this site. We may also receive information
about you from our business partners or marketing
firms. We ask you for personal data only when it is
needed for any services you have enquired about or
asked us to provide or for participation in any
panels, surveys or other activities in which you are
taking part on the site or to respond to your requests
for information. We also receive and record
information by tracking user traffic patterns
throughout our pages to maintain a record of the
movements of visitors to our site such as the page
visited and the information, activity or service
requested. If you send us e-mail, we will also retain
the content of your e-mail and your e-mail address to
respond to your message and handle any follow up.
We use this information to customise the content you
see on our pages, to fulfill your requests, to
communicate with you generally and to contact you
about special, promotions or new services. If you
don't want to hear about special promotions or new
services, please let us know by e-mailing us on unsubscribe@onthespot.co.uk
Surveys and panels
In relation to surveys you participate in, we will
only request information necessary to carry out
analysis relevant to the subject at hand and will only
use survey information (other than contact details)
for that survey and future aggregate analysis of data.
If after agreeing to participate in future online
panels and surveys, you want to have your name
removed, send us an e-mail to support@onthespot.co.uk
and type REMOVE in the subject line.
What information do we share?
There are times when we require to share the personal
information we learn from you with other parties.
However, the information we hold on our customers is
an important part of our business and it is not our
business to sell or rent this information to others.
We may however share personally identifiable
information about our customers in the following
situations:
Agents
We may use other companies and individuals to perform
functions in certain situations on our behalf such as
moderating a discussion panel or running a survey.
Other examples could include providing marketing
assistance and data analysis and providing customer
service. These agents only have access to information
required for that purpose and may not use it for any
other purpose.
Subsidiaries
and strategic partners
We share certain information with subsidiaries under
our control and also with our affiliated businesses
but we only share customer information relating to a
transaction with that business.
Promotional
Offers
Other companies sometimes ask us to market their
products and/or services on our site and we sometimes
send these offers to our customers on behalf of these
other businesses. When we do this, we do not give that
business your name and address. If you don't want to
receive such communication, please let us know by
e-mailing us at unsubscribe@onthespot.co.uk
Business Transfers
We are continually trying to expand and improve our
business and we may sell or buy businesses or assets
in these transactions. Customer information is
generally one of the transferred business assets in
these situations and in the event that Marcat or
substantially all of its assets are acquired, customer
information may be one of the transferred assetsWhere we deal with
other companies etc as above, we require those
companies to comply with our privacy policy. We may
also require to release information where required to
do so by law. Other than in the above situations we
will give notice on this site when your personal
information might be shared with third parties and you
will have the opportunity to decide not to share that
information.
Security
All information is received by us and retrieved using
secure technology. In order to provide a safe and
secure environment for your personal information we
use up to date technology with a view to protecting
that information against loss, misuse or unauthorised
alteration. We only allow authorised personnel access
to personal information you provide. The effectiveness
of our safety measures can be enhanced by you creating
passwords that cannot be easily accessed, guessed or
reproduced by unauthorised persons.
Cookies
A cookie is a small data file that certain web sites
write to your hard drive when you visit them. The only
personal information a cookie can contain is
information a user supplies him or herself. A cookie
can't read data off your hard disk or read cookie
files created by other sites. Cookies, however,
enhance our web site performance in a number of ways
including providing a secure way for us to verify your
identity during your visit to our website and
personalising your experience on our site making it
more convenient for you. On The Spot therefore uses cookie
technology to track or record information about
visitors to our site these cookies are "session
specific" and are not used to record personal
information or to associate personal information with
the use of On The Spot services. Your privacy and security
are not compromised when you accept a cookie from our
website. You can refuse cookies by turning them off on
your web browser and you do not need to have cookies
turned on to successfully use the site.
Changes to Privacy Policy
We may edit this policy from time to time. If we make
any substantial changes we will notify you by posting
a prominent announcement on the site.
Questions or Suggestions
If you have any questions or suggestions regarding
this policy or believe we are not properly adhering to
it, please send an e-mail to support@onthespot.co.uk
Our Address
If you wish to contact us at any time our address is as follows:
69 Queen Elizabeth Avenue
Hillington
Glasgow G52 4NQ
T. +44 141-883-2333
F. +44 141-585-6808
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