On The Spot Internet monitor your servers 24 hours a day, 7 days a week using automated monitoring software hosted off site. In the event of any server downtime we are alerted by sms text message and e-mail so that one of our support engineers can resolve the issues.

It is our aim to fix any problems before you, the customer, become aware of them. However occasionaly things do go wrong and we want you to let us know so that we can mantain the high levels of service that we aim for. As such please complete the support request form on the next page.

We aim to resolve all issues within 24 hours and most will be dealt with by the end of the working day.

Submit a support request >>>