Win and keep customers
Answer the questions you get asked every day, even when you are busy.
Visitors ask the same things: do you cover my area, are you open, do you do this kind of job. An assistant trained only on your information answers them straight away, and takes details for anything it cannot answer.
- AI-powered chatbotAvailable now
Illustration for a fictional customer
What you get
- Answers from your own services, areas and opening hours, nothing invented
- Offers to take details or point to your phone number when it cannot help
- Every conversation that leaves details becomes a normal enquiry
- The assistant on this website is the same product, so you can try it
How it works
- 1
Tell it about your business
We load your services, areas, hours and the questions you get asked most.
- 2
Set the rules
What it should say, what it should never say, and when to hand over to a person.
- 3
Go live and review
It goes on your site. You can read the conversations and tell us what to adjust.
Questions about ai-powered chatbot for your website
What does the chatbot know about my business?
Only what you give it: your services, areas, opening hours and the questions customers ask most. It answers from that information and does not make things up about your business.
What happens when the chatbot can't answer?
It offers to take the visitor's details so a real person can get back to them, or points them to your phone number. Those details arrive as a normal enquiry.
Is the assistant on this website the same product?
Yes. The assistant on onthespot.co.uk is our own, running on the same platform we set up for customers. It is a fair example of what you would get.
See it against your own business.
A free digital strategy review looks at what you have now and shows where ai-powered chatbot for your website would make a difference.