Win and keep customers
Every enquiry captured, answered quickly, and followed up.
Enquiries arrive by form, by chat and by phone, often while you are on a job. Lead capture puts the online ones in one place, lead notification tells you straight away, and lead handling makes sure each one gets a reply.
- Lead captureAvailable now
- Lead notificationAvailable now
- Lead handlingAvailable now
- Unified inboxAvailable now
- Missed-call text-backAvailable now
- Workflows and automationAvailable now
Illustration for a fictional customer
How it works, in one picture
- 0 secEnquiry arrivesForm, chat or a missed call
- +2 secYour phone buzzesText or WhatsApp, urgent ones flagged
- +5 secCustomer reassuredAuto-reply says what happens next
- Same daySaved in the CRMQuote and follow-up reminders set
- Job doneReview requestedSent automatically after the work
What you get
- Forms and chats land in one list with their source recorded, and phone enquiries can be logged alongside
- New enquiries go to the people you choose, immediately
- Each enquiry has a status, an owner and a next step, so nothing is forgotten
- See what is new, quoted and won at a glance
How it works
- 1
Connect your enquiries
We add lead capture to your website forms and chat, whether the site is ours or not.
- 2
Choose who hears about them
Decide who on your team gets notified, and how.
- 3
Work the list
Open each enquiry, reply, set the next step and mark it won or lost. The record stays with the customer in the CRM.
Questions about lead capture, notification and handling
How will I know when an enquiry comes in?
Lead notification sends new enquiries to the people you choose, the moment they arrive, so someone can reply while the customer is still interested.
Which enquiries does lead capture pick up?
Website forms and chatbot conversations are captured in one place, with a record of where each enquiry came from. Phone enquiries can be logged alongside them.
What does lead handling actually do?
Each enquiry gets a status, an owner and a next step. You can see what is new, what has been quoted and what has been won, so follow-ups happen on time.
Do I need a new website to use the platform?
Not necessarily. Lead capture, the chatbot, CRM and search work can be added to an existing site in many cases. If your current site is holding you back, we'll say so in the strategy review and explain why.
See it against your own business.
A free digital strategy review looks at what you have now and shows where lead capture, notification and handling would make a difference.